Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology, Smart Environments and Interactive Marketing, He is an expert in technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is Professor of Smart Tourism at Bournemouth University Business School. He is currently Visiting Professor at the School of Hospitality and Tourism Management, The Hong Kong Polytechnic University.
He is Editor in Chief of the most established Journal in Tourism: Tourism Review, an SSCI Journal [IF=5.947] in its 76th volume. He is also the Editor of the Encyclopedia of Tourism Management and Marketing. Professor Buhalis’ research is referenced widely, being the 2rd most cited for tourism and 1st most cited for hospitality 18th on strategy and 30th in Marketing on Google Scholar with more than 53000 citations and h-index 100. He has taught in more than 50 Universities around the world and delivers more than 30 keynotes per year.
For the period January 2016- September 2019, Buhalis was the Head of Department of Tourism and Hospitality, at Bournemouth University. During this period the Department was ranked #8 (2018) and #10 (2019) in QS World University Rankings by Subject 2019: Hospitality & Leisure Management as well as #9 (2017) #12 (2018) #10 (2019 & 2020) in the ShanghaiRanking’s Global Ranking of Academic Subjects – Hospitality & Tourism and #3 in the Guardian University guide 2019. Dimitrios is a Founding Member and past President (2010-2014) of the International Federation for Information Technologies in Travel and Tourism (IFITT). He served as the First Vice President of the International Academy for the Study of Tourism (2017-2019) and as Executive Board Member of the United Nations World Tourism Organisation (UNWTO) Affiliate Members (2013-2015 and 2017-2019).
Dimitrios current research focus includes: Real Time and Nowness, Smart Tourism and Smart Hospitality, Social Media Context and Mobile Marketing (SoCoMo), Augmented Reality, Technology enhanced Experience Management and Personalisation, Reputation and Social Media Strategies, Accessibility and Special Diet (Alergens) Tourism. Professor Buhalis is well known international speaker on trends, technology, marketing, tourism and Hospitality. Professor Buhalis is an inspirational forward thinker that undertakes cutting edge research, develops innovations and makes a major impact to global society. For more information, books, articles and presentations see www.buhalis.com.
Professor Buhalis’ Academic and Research Interests
Professor Buhalis specialises in strategic management and marketing with the use of disruptive technologies. For the last 30 years he has been at the forefront of technological innovation for strategic competitive advantage. He specialises on the tourism, leisure and hospitality industries. His research has a global relevance and impacts both government policy and industrial competitiveness.
What People Say
Prof Buhalis brings a immense depth of academic experience to joint industry / govt / academic relationships and projects and his creative approach to communications and audience engagement is refreshing and effective.
His practical and calm approach to delivering on projects and managing challenging stakeholder groups means that the client does not need to worry about the logistics or sensitivities in the audience and can focus on the desired outcome and content.
He has contributed to the design of the technological platform of the online travel agency medhotels.com which was developed as the first innovative online B2B platform connecting leisure travel products and hotels to travel agencies, consequently sold to Lastminute.com. His contribution was valuable as well at the backed up by Barclays Ventures Youtravel.com later acquired by FTI.
Professor Buhalis was also instrumental in the marketing strategy and the development of the systems for Aquis Hotels and resorts which until recently operated 14 hotel properties in Greece. In particular he designed a very innovative experiential interface to support customer experience.
Meet Dimitrios
Due to COVID-19 Dimitrios contribute to on line conferences around the world
You may watch his latest presentations on his YouTube Channel
https://www.youtube.com/ProfessorDimitriosBuhalis
Recent News
See latest updates “from Dimitrios Journeys Blog”
- New Paper Bethune, E., Buhalis, D., Miles, L. 2022, Real Time Response: conceptualizing a smart systems approach to destination resilience January 18, 2022New Paper Bethune, E., Buhalis, D., Miles, L. 2022, Real Time Response: conceptualizing a smart systems approach to destination resilience, Journal of Destination Marketing & Management, Volume 23, March 2022, 100687, https://doi.org/10.1016/j.jdmm.2021.100687Download FREE before March 08, 2022 https://authors.elsevier.com/c/1eRC7,oJjm6U~SHighlights•RTR strengthens a destination's capacity to respond during disaster.•Interconnectivity, Interoperability and Intelligence underpin Real Time Response.•A destination's capacity to response […]
- Dimitrios Buhalis employment and human resources papers January 12, 2022Paskova, T, & Buhalis, D (2020). Emotional intelligence: a competitive advantage for tourism and hospitality managers. Tourism Recreation Research, Taylor & Francis, https://doi.org/10.1080/02508281.2020.1841377 Stamolampros, P., Korfiatis, N., Chalvatzis, K., & Buhalis, D. (2020). Harnessing the “wisdom of employees” from online reviews. Annals of Tourism Research, 80. https://doi.org/10.1016/j.annals.2019.02.012 Peters, M, Kallmuenzer, A, & Buhalis, D (2019). Hospitality entrepreneurs […]
- Buhalis D., Karatay N. (2022) Mixed Reality (MR) for Generation Z in Cultural Heritage Tourism Towards Metaverse. January 11, 2022NEW RESEARCH PAPER Buhalis D., Karatay N. (2022) Mixed Reality (MR) for Generation Z in Cultural Heritage Tourism Towards Metaverse. In: Stienmetz J.L., Ferrer-Rosell B., Massimo D. (eds) Information and Communication Technologies in Tourism 2022. ENTER 2022. Springer, Cham. pp. 16–27, https://doi.org/10.1007/978-3-030-94751-4_2 Generation Z is transforming tourism by demanding the cocreation of transformative experiences. Cultural […]
- Dimitrios Buhalis on Google Scholar 4 January 2022 January 4, 2022As Google Scholar continues the Snakes and Ladders game Dimitrios Buhalis Google Scholar profile https://scholar.google.co.uk/citations?hl=en&user=KW2ZrvUAAAAJI cross the 50000 citations (again... after they removed 7000 citations in October!) and now appear twice in the top 10 tourism scholars ... Have been trying to find a way to communicate with Google Scholar. Let me know if you […]
- O’ Regan, M., Salazar, N.B., Choe, J. and Buhalis, D. (2022), "Unpacking overtourism as a discursive formation through interdiscursivity" January 2, 2022O’ Regan, M., Salazar, N.B., Choe, J. and Buhalis, D. (2022), "Unpacking overtourism as a discursive formation through interdiscursivity", Tourism Review, Vol. 77. https://doi.org/10.1108/TR-12-2020-0594As tourism destinations grapple with declines in tourist arrivals due to COVID-19 measures, scholarly debate on overtourism remains active, with discussions on solutions that could be enacted to contain the excessive regrowth of tourism and the return of “overtourism”. […]