Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology, Smart Environments and Interactive Marketing, He is an expert in technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is Professor of Smart Tourism at Bournemouth University Business School. He is currently Visiting Professor at the School of Hospitality and Tourism Management, The Hong Kong Polytechnic University.
He is Editor in Chief of the most established Journal in Tourism: Tourism Review, an SSCI Journal [IF=5.947] in its 77th volume. He is also the Editor of the Encyclopedia of Tourism Management and Marketing. Professor Buhalis’ research is referenced widely, and he was ranked in the Top 30 Business and Management Scientists in the world by Research.com, one of the major websites for Business and Management research offering credible data on scientific contributions since 2014 https://research.com/u/dimitrios-buhalis.
He is the 2nd most cited for tourism and 1st most cited for hospitality 15th on strategy and 33th in Marketing on Google Scholar with more than 50000 citations and h-index 97 on Google Scholar . He has taught in more than 50 Universities around the world and delivers more than 30 keynotes per year. For the period January 2016- September 2019, Buhalis was the Head of Department of Tourism and Hospitality, at Bournemouth University. During this period the Department was ranked #8 (2018) and #10 (2019) in QS World University Rankings by Subject 2019: Hospitality & Leisure Management as well as #9 (2017) #12 (2018) #10 (2019 & 2020) in the ShanghaiRanking’s Global Ranking of Academic Subjects – Hospitality & Tourism and #3 in the Guardian University guide 2019. Dimitrios is a Founding Member and past President (2010-2014) of the International Federation for Information Technologies in Travel and Tourism (IFITT).
He served as the First Vice President of the International Academy for the Study of Tourism (2017-2019) and as Executive Board Member of the United Nations World Tourism Organisation (UNWTO) Affiliate Members (2013-2015 and 2017-2019).
Dimitrios current research focus includes: Real Time and Nowness, Smart Tourism and Smart Hospitality, Social Media Context and Mobile Marketing (SoCoMo), Augmented Reality, Technology enhanced Experience Management and Personalisation, Reputation and Social Media Strategies, Accessibility and Special Diet (Alergens) Tourism. Professor Buhalis is well known international speaker on trends, technology, marketing, tourism and Hospitality. Professor Buhalis is an inspirational forward thinker that undertakes cutting edge research, develops innovations and makes a major impact to global society. For more information, books, articles and presentations see www.buhalis.com.
Professor Buhalis’ Academic and Research Interests
Professor Buhalis specialises in strategic management and marketing with the use of disruptive technologies. For the last 30 years he has been at the forefront of technological innovation for strategic competitive advantage. He specialises on the tourism, leisure and hospitality industries. His research has a global relevance and impacts both government policy and industrial competitiveness.
What People Say
Prof Buhalis brings a immense depth of academic experience to joint industry / govt / academic relationships and projects and his creative approach to communications and audience engagement is refreshing and effective.
His practical and calm approach to delivering on projects and managing challenging stakeholder groups means that the client does not need to worry about the logistics or sensitivities in the audience and can focus on the desired outcome and content.
He has contributed to the design of the technological platform of the online travel agency medhotels.com which was developed as the first innovative online B2B platform connecting leisure travel products and hotels to travel agencies, consequently sold to Lastminute.com. His contribution was valuable as well at the backed up by Barclays Ventures Youtravel.com later acquired by FTI.
Professor Buhalis was also instrumental in the marketing strategy and the development of the systems for Aquis Hotels and resorts which until recently operated 14 hotel properties in Greece. In particular he designed a very innovative experiential interface to support customer experience.
Meet Dimitrios
Due to COVID-19 Dimitrios contribute to on line conferences around the world
You may watch his latest presentations on his YouTube Channel
https://www.youtube.com/ProfessorDimitriosBuhalis
Recent News
See latest updates “from Dimitrios Journeys Blog”
- Accessible Tourism Research Theory and Practice December 3, 2022International Day of Persons with Disabilities.Tourism for all is part of Inclusive and Smart Societies and makes good business sense too. See our research and resources to support ACCESSIBLE TOURISM #tourism #business #disability #inclusion #designforall #accessibility #accessible #accessibletourism #research BOOKSDimitrios Buhalis and Simon Darcy 2011 ACCESSIBLE TOURISM Concepts and Issues ISBN 1845411609 Channel View PublicationsDimitrios […]
- Professor Dimitrios Buhalis interview on China Daily on global economic crisis and Tourism, 28 November 2022 November 28, 2022Professor Dimitrios Buhalis interview on China Daily on global economic crisis and Tourism, 28 November 2022 https://www.chinadaily.com.cn/a/202211/28/WS63849a88a31057c47eba17d8.htmlProfessor Dimitrios Buhalis, deputy director of the international center for tourism and hospitality research at Bournemouth University, said, "The global economic crisis and the inflation at levels that we have not seen for many years will force people to be […]
- Prof Dimitrios Buhalis presentation at the X Foro Internacional de Turismo Maspalomas Costa Canaria #Spain November 18, 2022Prof Dimitrios Buhalis presentation at the X Foro Internacional de Turismo Maspalomas Costa Canaria #Spain Smartness is NOT about technology but about agility- VIDEO https://youtu.be/yD57Houe86s?t=4982PRESENTATION SLIDES https://we.tl/t-cwxw9f29rQ #smarttourism #smartness #agility #resilience #innovation
- Professor Dimitrios Buhalis recognised as Highly Cited Researcher recognised by Clarivate in 2022 November 15, 2022Professor Dimitrios Buhalis recognised as Highly Cited Researcher by Clarivate in 2022 Humbled and happy to be included for a third consequent year amongst the 6,938 Highly Cited Researchers recognised by Clarivate in 2022. https://clarivate.com/highly-cited-researchers/?action=clv_hcr_members_filter&clv-paged=1&clv-category=&clv-institution=&clv-region=&clv-name=buhalis Of the world’s population of scientists and social scientists, Highly Cited Researchers™ are 1 in 1,000.Highly Cited Researchers have demonstrated significant and broad […]
- Pafos (Cyprus) and Seville (Spain) selected as the winners of the 2023 European Capital of Smart Tourism November 12, 2022As an evaluator of the 2023 European Capitals of Smart Tourism Competition, it gives me great pleasure that Pafos (Cyprus) and Seville (Spain) were selected as the winners of the 2023 European Capital of Smart Tourism.https://smart-tourism-capital.ec.europa.eu/cities_enShortlisted cities in the 2023 competition include Aarhus, DenmarkGijón, SpainPorto, PortugalSan Sebastián, SpainZagreb, CroatiaIt is wonderful to see how the European South […]