Dimitrios Buhalis Publications


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Rihova, I., Buhalis, D., Gouthro, M., Moital, M., 2018, Customer-to-customer co-creation practices in tourism: Lessons from Customer-Dominant logic, Tourism Management Vol.67, August 2018, pp.362-375 https://doi.org/10.1016/j.tourman.2018.02.010

Zhang, H., Wu, Y., Buhalis, D., 2018, A model of perceived image, memorable tourism experiences and revisit intention, Journal of Destination Marketing & Management, Volume 8, June 2018, Pages 326-336 https://doi.org/10.1016/j.jdmm.2017.06.004

Zhang, H., Chen, W., Zhang, Y., Buhalis, D., Lu, L., 2018, National park visitors' car-use intention: A norm-neutralization model, Tourism Management, Vol.69, December 2018, pp.97-108 https://doi.org/10.1016/j.tourman.2018.06.001  

Buhalis, D., Leung, R.,2018, Smart Hospitality – Interconnectivity and Interoperability towards an Ecosystem, International Journal of Hospitality Management, Vol.71, pp.41-50 https://doi.org/10.1016/j.ijhm.2017.11.011

Peters, M., Kallmuenzer, A., Buhalis, D., 2018, Hospitality Entrepreneurs managing Quality of Life and Business Growth, Current Issues in Tourism https://doi.org/10.1080/13683500.2018.1437122

Zhang, H., Gordon, S., Buhalis, D., Ding, X., 2018, Experience Value Cocreation on Destination Online Platforms, Journal of Travel Research, In print https://doi.org/10.1177/0047287517733557 

Molinillo, F., Liébana-Cabanillas, F., Anaya-Sánchez, R., Buhalis, D., 2018, DMO online platforms: image and intention to visit, Tourism Management, Vol.65, pp.116–130 http://www.sciencedirect.com/science/article/pii/S026151771730211X 

Chrisikou, E., Trizaki, Buhalis, D., 2018, Architectural Hybrids for living across the Lifespan: Lessons from Dementia, The Service Industries Journal, Vol.38(1-2), pp.4-26, http://dx.doi.org/10.1080/02642069.2017.1365138 

Martinez-Gonzalez, J., Lopez, E., Buhalis, D., 2018, The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management http://www.sciencedirect.com/science/article/pii/S2212571X1630138X#

Williams, N., Inversini; A., Buhalis, D., Ferdinand, N., 2017 Destination eWOM drivers and characteristics, Annals of Tourism Research Vol.64 pp.87–101 http://doi.org/10.1016/j.annals.2017.02.007 ABS 4*

Xu, F., Buhalis, D., Weber, J., 2017, Serious Games and the Gamification of Tourism, Tourism Management Vol.60, pp.244-256 http://www.sciencedirect.com/science/article/pii/S0261517716302369 ABS 4*

Thomaz, G., Biz, A., Bettoni, E., Mendes-Filho, L., Buhalis, D., 2017, Content mining framework in social media: A FIFA world cup 2014 case analysis, Information & Management, Vol. 54 pp.786–801 http://dx.doi.org/10.1016/j.im.2016.11.005  https://goo.gl/OYZ7hj ABS 3*

Zhang, H., Wu, Y., Buhalis, D., 2017, A model of perceived image, memorable tourism experiences and revisit intention, Journal of Destination Marketing & Management https://doi.org/10.1016/j.jdmm.2017.06.004

Hsu, A., King, B., Wang, D., and Buhalis, D., 2016, In-destination Tour Products and the Disrupted Tourism Industry: Progress and Prospects", Information Technology & Tourism, Vol.16(4), pp.413-433 http://doi.org/10.1007/s40558-016-0067-y

Tanti, A., Buhalis, D., 2017, The influences and consequences of being digitally connected and/or disconnected to travellers, Information Technology & Tourism, Vol.17(1), pp.121–141 http://doi.org/10.1007/s40558-017-0081-8

Qi, S., Law, R, Buhalis, D., 2017, Comparative Evaluation Study of Websites of China-based Luxury Hotels and International Luxury Hotels, Journal of China Tourism Research, Vol.13(1), pp.1–25 http://dx.doi.org/10.1080/19388160.2017.1289135 ABS 1*

Viglia, G., Minazzi, R., Buhalis, D., 2016, The influence of e-word-of-mouth on hotel occupancy rate, International Journal of Contemporary Hospitality Management, Vol.28(9), pp. 2035 - 2051 http://dx.doi.org/10.1108/IJCHM-05-2015-0238 ABS 3*

Ladkin, A., Buhalis, D., 2016, Online & Social Media Recruitment: Hospitality Employer and Prospective Employee Considerations, International Journal of Contemporary Hospitality Management,Vol.28(2),pp.327–345 http://www.emeraldinsight.com/doi/full/10.1108/IJCHM-05-2014-0218 ABS 3*

Viglia, G., Werthner, H. & Buhalis, D. 2016 Disruptive innovations, Information Technologies and Tourism, Vol.16, pp.327–329 http://dx.doi.org/10.1007/s40558-016-0072-1

Xu, F., Tian, F., Buhalis, D., Weber, J., Zhang, H., 2016, Tourists as mobile gamers – Gamification for Tourism Marketing, Journal of Travel and Tourism Marketing, Vol.33(8), pp.1124-1142  http://dx.doi.org/10.1080/10548408.2015.1093999 ABS 2*

Boes, K., Buhalis, D., Inversini, A., 2016, Smart tourism destinations: ecosystems for tourism destination competitiveness", International Journal of Tourism Cities, Vol. 2(2), pp.108–124  http://dx.doi.org/10.1108/IJTC-12-2015-0032

Michopoulou, E., Darcy, S., Ambrose, I., Buhalis, D., 2016, Accessible tourism futures: the world we dream to live in and the opportunities we hope to have, Journal of Tourism Futures, Vol.1(3), pp. 179 – 188. http://www.emeraldinsight.com/doi/full/10.1108/JTF-08-2015-0043

Williams, N., Ferdinand, N., Inversini, A., Buhalis, D., 2015, Community Crosstalk: An exploratory analysis of destination and festival eWOM on Twitter, Journal of Marketing Management Vol.31 (9-10), pp.1113-1140 http://www.tandfonline.com/doi/full/10.1080/0267257X.2015.1035308 ABS 2*

Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Smart technologies for personalised experiences. A case from the Hospitality Industry, Electronic Markets, Volume 25(3), pp. 243-254 https://link.springer.com/article/10.1007/s12525-015-0182-1  ABS 2*

Xiang, Z., Tussyadiah, I., Buhalis, D., 2015, Smart destinations: Foundations, analytics, and applications, Journal of Destination Marketing & Management, 4(3), October 2015, pp. 143-144 http://www.sciencedirect.com/science/article/pii/S2212571X15000360

Buhalis, D., and Foerste, M., 2015, SoCoMo Marketing for Travel and Tourism:  empowering co-creation of value, Journal of Destination Marketing & Management, 4(3), October 2015, pp.151–161 http://www.sciencedirect.com/science/article/pii/S2212571X15000207

Rihova, I., Buhalis, D., Moital, M., Gouthro, M-B. 2015, Conceptualising customer-to-customer co-creation in socially dense tourism contexts", International Journal of Tourism Research Vol.17(4), pp. 356-363. http://onlinelibrary.wiley.com/doi/10.1002/jtr.1993/full ABS 2*

Neuhofer, B., Buhalis, D., Ladkin, A., 2014, A typology of technology enhanced experiences, International Journal of Tourism Research, 16: 340–350.  

Law, R., Buhalis, D., Cobanoglu, C., 2014, Progress on information and communication technologies in hospitality and tourism, International Journal of Contemporary Hospitality Management, 26(5), pp.727-750   

Au, N., Buhalis, D., Law, R., 2014, Online Complaining Behavior for Mainland China Hotels: The Perception of Chinese and Non-Chinese Customers”, International Journal of Hospitality and Tourism Administration, 15, pp.248-274.

Mistilis, N., and Buhalis, D., Gretzel, U., 2014, 'eDestination Marketing of the future: the perspective of an Australian Tourism Stakeholder Network ', Journal Travel Research, Vo.53, 1-13.

Qi, S., Law, R, Buhalis, D., 2014 A Modified Fuzzy Hierarchical TOPSIS Model for Hotel Website Evaluation" International Journal of Fuzzy System Applications, , 3(3), pp. 82-101

Qi, S., Law, R, Buhalis, D., 2014, Who booked five-star hotels in Macau? A study of hotel guests’ online booking attention, Journal of Hospitality and Tourism Management, 20, pp.76-83

Yovcheva, Z., Buhalis, D., Gatzidis, C., van Elzakker, C., 2014, Empirical Evaluation of Smartphone Augmented Reality Browsers in an Urban Tourism Destination Context, International Journal of Mobile Human Computer Interaction (IJMHCI), Vol 6(2), pp.10-31

Mariani, M., Buhalis, D., Longhi, C., Vitouladiti, O., 2014, Managing change in tourism destinations: Key issues and current trends, Journal of Destination Marketing & Management 2(4), pp.269–272

Li, L., Lockwood, A., Gray, D., Buhalis, D., 2013, Learning About Managing the Business in the Hospitality Industry, Human Resource Development Quarterly, Vol. 24(4), pp.525-559

Rihova, I; Buhalis, D; Moital, M; Gouthro, MB, 2013, Social Layers of customer-to-customer value co-creation, Journal of Service Management, 24(5):553-566  

Buhalis, D, and Michopoulou, E., 2013, Information Provision for Challenging markets: the Case of the Accessibility Requiring Market in the Context of Tourism, Information & Management, Vol 50 pp.229–239.

Leung, D., Law, R., van Hoof, H., and Buhalis, D., 2012, Social Media in Tourism and Hospitality: A Review of Recent Research Journal of Travel & Tourism Marketing 30(1-2), pp.3-22 http://dx.doi.org/10.1080/10548408.2013.750919 [Winner Emerald Citations of Excellence for 2016]

Li, N., Buhalis, D., & Zhang, L.,. 2013, Interdisciplinary research on information science and tourism: A systematic review. Tourism Tribune, 28(1):114-128 (in Chinese). http://www.lyxk.com.cn/CN/10.3969/j.issn.1002-5006.2013.01.014

Buhalis D., Wagner, R., 2013, eDestination: International best practices of tourism technologies and application, Tourism Tribune, 2013, 28(1):3-6(in Chinese). http://www.lyxk.com.cn/CN/10.3969/j.issn.1002-5006.2013.01.001

Neuhofer, B., Buhalis, D., Ladkin, A., 2012, Conceptualising technology enhanced destination experiences, Journal of Destination Marketing & Management 1 36–46

Hays, S., Page, S., Buhalis, D., 2012, Social media as a destination marketing tool: An exploratory study of the use of social media among National Tourism Organisations, Current Issues, 16(3), pp.211-239 http://dx.doi.org/10.1080/13683500.2012.662215 [Winner Emerald Citations of Excellence for 2016]

Spencer, A., Buhalis, D., Moital, D., 2012, A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective, Tourism Management, Vol.33, pp.1195-1208.

Frías, D.M, Rodríguez, M.A, Castañeda, J.A, Sabiote, C.M. and Buhalis, D. 2012, Tourism destination image formation through of information sources: The moderating effect of culture, International Journal of Tourism Research, Vol.14, pp.437-450.

Mistilis, N., and Buhalis, D., 2012, Challenges and potential of the Semantic Web for tourism, e-Review of Tourism Research (eRTR), Vol. 10, No. 2, 2012

Yovcheva, Z., Buhalis, D., Gatzidis, C., 2012, Smartphone Augmented Reality Applications for Tourism, e-Review of Tourism Research (eRTR), Vol. 10, No. 2, 2012

Buhalis, D., and J. Matloka, J., 2011, Impulsar la comercializacion electronica de destinos turisticos con la personalizacion de contenidos: La economia de las colas largas, Estudios Turísticos, no. 189, pp. 9-35 IN SPANISH

Qi, S., Law, R., & Buhalis, D. (2011). Motivations for Visiting Hotel Websites: Chinese versus International Consumers. Journal of Travel and Tourism Research. Fall 2011, pp.136-147

Fotis, J., Buhalis, D., Rossides, N., 2011, Social media impact on holiday travel: The case of the Russian and the FSU markets, International Journal of Online Marketing, 1(4), 1-19.

Qi, S.,  Leung, R., Law, R., and Buhalis, D., 2011, A Longitudinal Study of Consumer Perceptions of Travel Website Success Factors in Hong Kong, FIU Hospitality Review, 29(1), pp48-63

Law, R., Leung, R., and Buhalis, D., 2011, An Analysis of Academic Leadership in Hospitality and Tourism Journals, Journal of Hospitality & Tourism Research, 34(4), 455-477

Paraskevas., A., Katsogridakis, I., Law, R., and Buhalis, D., 2011, Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels, The Cornell Hotel Restaurant Administration Quarterly, 52(2), pp. 200-208. http://dx.doi.org/10.1177/1938965510395016

Buhalis, D., Michopoulou, E., 2011, Information-Enabled Tourism Destination Marketing:
Addressing the Accessibility Market, Current Issues in Tourism, Current Issues in Tourism, 14(2) March 2011 , pp.145–168 http://dx.doi.org/10.1080/13683501003653361

Qi, S., Law, R., Buhalis, D., 2010, A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites, Journal of Information Technology & Tourism., Vol.11(4), pp.329-340.

Brás, JM; Costa, C., and Buhalis, D., 2010, Networks analysis and wine routes: the case of the Bairrada wine route, The Services Industries Journal, Vol. 30, No. 10, August 2010, 1–21.

Inversini, A., Cantoni, L., Buhalis, D., 2010, Destinations Information Competitors and Web Reputation, Information Technology and Tourism, Vol.11, pp.221-234.

Law, R., Qi, S., Buhalis, D., 2010, A review of website evaluation in tourism research, Tourism Management, Vol. 31 (3), pp. 297–313.

Minghetti, V., Buhalis, D., 2010, Digital Divide and Tourism: Bridging the gap between markets and destinations, Journal of Travel Research, XX(X) 1–15

Law, R., Leung, R., and Buhalis, D., 2009, Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007 (JT1351), Journal of Travel & Tourism Marketing, 26(5), pp.599-562

Peters, M., Frehse, J., Buhalis, D., 2009, The importance of lifestyle entrepreneurship: A conceptual study of the tourism industry, PASOS, Vol.7(3). pp. 393-405

Parra Lopéz, E., Buhalis, D., and Fyall, A., 2009, Editorial, PASOS Special Issue in Innovation and Entrepreneurship in the Tourism Industry, PASOS, Vol.7(3), pp.33-34

Chung, J., and Buhalis, D., 2008, Information needs in online social networks, Information Technology and Tourism, Vol.10(4), pp.267-282.

Li, L., and Buhalis, D., 2008, Influential Factors of Internet Users Booking Online in China's Domestic Tourism, China Tourism Research, Vol.4(2), pp.172-188.

Qi, S., Law, R. and Buhalis, D., 2008, Usability of Chinese Destination Management Organization Websites, Journal of Travel & Tourism Marketing, Vol:25(2), pp.182-198.

Michopoulou, E., Buhalis, D., 2008, Performance Measures of Net-Enabled Hypercompetitive Industries: The Case of Tourism, International Journal of Information Management, Vol.28(3), pp.168-180.

Buhalis, D., and Law, R., 2008, Progress in tourism management: Twenty years on and 10 years after the internet: The state of eTourism research, Tourism Management, 29(4), pp.609–623.

Buhalis, D., and Kaldis, K., 2008, eEnabled Internet Distribution for Small and Medium Sized Hotels: The Case of Athens, Tourism Recreation Research 33(1), pp.67-81.

Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D., 2008, Enabling disabled tourists? Social Progress Through Schemes, Annals of Tourism Research, Vol.35(1), pp.189–210.

Niininen, O., Buhalis, C., March, R., 2007, Customer empowerment in tourism through Consumer Centric Marketing (CCM), Qualitative Market Research, Vol.10, Number 3,pp.265-282.

Li, L., and Buhalis, D., 2006, eCommerce in China: the case of travel, International Journal of Information Management, Vol. 26(2).pp.153-166.

Buhalis D., and O’Connor, P., 2005, Information Communication Technology - Revolutionising Tourism, Tourism Recreation Research, Vol. 30(3), pp.7-16.

Peters, M., and Buhalis, D., 2004, Small family hotel businesses: The need for education and training, Journal of Education and Training, Vol.46(8/9), pp.406-416.

Buhalis, D., and Deimezi R., 2004, eTourism developments in Greece, International Journal of Tourism and Hospitality Research, Vol. 5(2), pp.103-130.

Buhalis, D., 2004, eAirlines: Strategic and tactical use of ICTS in the Airline Industry, Information & Management, Vol.41(7), pp.805-825 [The 8th most downloaded article in the period October - December 2007].

Bastakis, C., Buhalis, D., and Butler, R., 2004, The Impact of Tour Operator’s power on small and medium sized tourism accommodation enterprises on the Mediterranean Islands, Tourism Management, Vol.25(2), pp.151-170.

Buhalis, D., and Deimezi R., 2003, Information Technology penetration and eCommerce developments in Greece, Electronic Markets, Vol.13(4) pp.309-324.

Collins, C., Buhalis, D., Peters, M., 2003, Enhancing SMTEs Business performance through eLearning Platforms, Journal of Education and Training, Vol.45(8/9), pp.483-494.

Ma, J. Buhalis, D., Song H., 2003, The adoption of ICTs & internet in China and impact to tourism industry structure, International Journal of Information Management, Vol.23(6), pp.451-467.

Buhalis, D., and Molinaroli, E., 2003, Entrepreneurial networks in the Italian eTourism, Information Technology and Tourism, Vol.5(3), pp.175-184.

Bennett, M., and Buhalis, D., 2003, The Future for Internet Travel Distribution: the travel agent perspective, Insights, English Tourism Council, January 2003, pp. D.25-30.

Paraskevas, A., and Buhalis, D., 2002, Information Communication Technologies decision-making: The ASP Outsourcing Model from the Small Hotel Owner/Manager Perspective, The Cornell Hotel Restaurant Administration Quarterly, Vol.43(2), pp.27-39.

Buhalis, D., 2002, Information Technology and Tourism: Trends and Developments, Estudis de Turisme de Catalunya (Tourism Studies of Catalonia), Vol.6(10), pp.21-26 (in Catalan).

Buhalis, D., Fotiou, S. and Vereczi 2002, G., Sustainable Development of Ecotourism in Small Islands Developing States (SIDS) and Other Small Islands, International Journal of Tourism and Hospitality Research, Vol.4(1), pp.79-89.

Buhalis, D., Licata, C., 2002, The future of eTourism intermediaries, Tourism Management, Vol.23(3), pp.207-220, 

Buhalis, D., and Minghetti, V.,2002, Information Communication Technologies, Tourism, Culture and Art, Special Issue, Editorial Introduction, Information Technology & Tourism, Vol.4(2), pp.75-76.

Buhalis, D., 2001, Tourism in Greece: Strategic Analysis and Challenges, Current Issues in Tourism, Vol.4(5), pp.440-480

Buhalis, D., 2001, A new era in Information technology for tourism, Turistica: Trimestrale di Economica-Management-Marketing, Vol.10(3), pp.83-96.

Buhalis, D., 2000, Athens, TTI City Reports, Vol.4, pp.5-22.

Buhalis, D., and Spada, A., 2000, Destination Management Systems: Criteria for success, Information Technology & Tourism, Vol.3(1), pp.41-58.

Buhalis, D., 2000, Relationships in the distribution channel of tourism: Conflicts between hoteliers and tour operators in the Mediterranean region, International Hospitality, Leisure and Tourism Administration Journal, Vol.1(1) pp.113-139.

Crotts, J., Buhalis, D

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